Welcome to Sonvra.shop. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

Use of Website

  • By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

  • You agree to use the website only for lawful purposes and in a way that does not violate any applicable laws or regulations.

Product Information

  • All products sold on Sonvra.shop are artificial jewellery, unless clearly mentioned otherwise.

  • Product images are for reference only. Actual product color, size, or finish may vary slightly due to lighting or screen resolution.

  • We make every effort to ensure accurate product descriptions, but errors may occur.

Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Payments must be made through the secure payment methods available on the website.

  • Sonvra.shop is not responsible for payment failures caused by banks or payment gateway providers.

Order Acceptance & Cancellation

  • Orders are accepted only after successful payment confirmation.

  • Orders can be cancelled only before dispatch.

  • Once an order is shipped, cancellation requests will not be accepted.

Shipping & Delivery

  • We aim to dispatch orders within 1–3 business days.

  • Delivery timelines may vary based on location and courier services.

  • Sonvra.shop is not responsible for delays caused by courier partners or unforeseen circumstances.

Returns & Refunds

  • Returns and refunds are governed by our Refund and Returns Policy.

  • Refunds are processed only for approved cases as per our policy.

  • Shipping charges are non-refundable.

Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Sonvra.shop.

  • Unauthorized use, reproduction, or copying of website content is strictly prohibited.

Limitation of Liability

Sonvra.shop shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or products purchased from it.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

Changes to Terms

Sonvra.shop reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website signifies acceptance of the updated terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Surat, Gujarat.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Owner Name: Vishwas Jaysukhbhai Hirpara
Email: vishwas100308@gmail.com
Phone: +91 9712314033

Address:
B3-702, 7th Floor,
Tribhuvan Heights,
Bhaktinandan Circle,
Mota Varachha,
Surat, Gujarat – 395006