At Sonvra.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely by payment gateways; we do not store card details)

  • Order and transaction information

  • Device, browser, and IP address for security and analytics purposes

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and support responses

  • Improve our website and customer experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory requirements

Payment Security

All payments on Sonvra.shop are processed through secure third-party payment gateways. We do not store your debit card, credit card, or banking information on our servers.

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

Cookies Policy

Sonvra.shop uses cookies to enhance user experience, analyze website traffic, and improve services. You may choose to disable cookies through your browser settings, but some features of the website may not function properly.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with:

  • Courier and delivery partners for order fulfillment

  • Payment gateway providers for secure transactions

  • Legal authorities if required by law

Third-Party Links

Our website may contain links to third-party websites. Sonvra.shop is not responsible for the privacy practices or content of such external websites.

Your Consent

By using Sonvra.shop, you consent to the collection and use of your information as described in this Privacy Policy.

Updates to This Policy

Sonvra.shop reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Owner Name: Ishan Khan
Email: ishankhan13@gmail.com
Mobile No: 9899954289

Address:
House No-1900, Sector-62, Ballabgarh,
PO: Ballabgarh, DIST: Faridabad,
Haryana – 121004